Drive Customer Outcomes
AI Specialists that deliver 50% faster onboarding, 2x support efficiency, and 50% more ticket deflection.
Startup
0–1,000 resolutions / month
Growth
1,001–5,000 resolutions / month
Enterprise
5,001+ resolutions / month
Typically starts at $3,000/mo · Scales with usage
How Much Will You Save?
Your current annual cost
$360K
2,000 tickets × $15 × 12 months
With Twig
$108K
Growth ($4.50/ticket)
Annual savings
$252K
70% less
What competitors charge
Competitor pricing based on publicly available data.
Compare Plans
| Feature | Startup | Growth | Enterprise |
|---|---|---|---|
| Ticket Resolutions | Up to 1,000 / mo | 1,001–5,000 / mo | 5,001+ / mo |
| Human Review | |||
| Seats | Unlimited | Unlimited | Unlimited |
| Onboarding | Self-serve | AI Specialist setup | AI Specialist setup |
| Ongoing Answer Quality | Twig Managed | Twig Managed | |
| Full SaaS Platform | |||
| All Agentic Capabilities | |||
| All Application Interfaces | |||
| Unlimited Data Source Size | |||
| Files & Websites | |||
| Confluence, Jira, Tickets | |||
| Built-in Knowledge Base | |||
| Synthetic QnA Generator | |||
| Custom Data Sources / APIs | |||
| Remember Edits | |||
| Memory Across Chats | |||
| Google SSO | |||
| Enterprise SSO | |||
| User Group Permissions | |||
| SOC 2 Compliance | |||
| SOC 2 Type 2 Report |
Frequently Asked Questions
How do you justify ROI?
Customers report 40–50% savings in customer response times within 3 months. A 20-person support team typically saves $125K per year.
What does an AI Specialist do?
AI Specialists are trained personnel who configure your AI setup based on learnings from 30+ deployments — ensuring fast, high-quality results from day one.
How do you measure answer quality?
Our quality module evaluates every AI answer across 7 dimensions, giving you full visibility into accuracy and coverage.
What's the difference between Managed Onboarding and Outcome?
Managed Onboarding ensures 9 out of 10 questions are answered acceptably. Outcome includes ongoing weekly reviews and metrics reporting to continuously improve performance.
